Terms of Service

1. Acceptance of Terms

By accessing, registering for, subscribing to, or using AutoIntel ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. Your electronic acceptance, continued use of the Platform, or payment of any fees constitutes your binding agreement to these Terms. If you do not agree, you must discontinue use of the Platform immediately. We reserve the right to deny access to anyone for any reason.

2. Description of Service

AutoIntel provides vehicle data lookup and intelligence services using publicly available data from the National Highway Traffic Safety Administration (NHTSA) vPIC database and other third-party sources. The Platform decodes Vehicle Identification Numbers (VINs) and presents vehicle specifications, recall and complaint data, market listings, pricing estimates, and related information.

All information provided by the Platform is for general informational purposes only. Nothing on the Platform constitutes professional, legal, financial, mechanical, safety, or purchasing advice, and it may not be relied upon as a substitute for independent verification, an inspection by a qualified professional, or official records from manufacturers or government agencies.

3. Use of Service

• You agree to use the Platform for lawful purposes only
• You will not attempt to scrape, overload, reverse engineer, or disrupt the service
• You will not use the data for discriminatory or illegal purposes
• Automated access is prohibited without prior written consent
• You are solely responsible for your account activity and for maintaining the confidentiality of your login credentials
• You may not resell, sublicense, or redistribute access to the Platform or its data without our prior written consent
• You may share and republish our content for personal, non-commercial purposes with a requested source credit, and you may always share links to the Platform; commercial redistribution, and public republishing of third-party licensed data, require our prior written consent (see Section 5)

4. Data Accuracy Disclaimer

Vehicle data is sourced from third-party databases including NHTSA, market listing feeds, and other external sources that we do not control and cannot verify. While we strive for accuracy, we do not warrant or guarantee that any information on the Platform is complete, current, accurate, or error-free. Pricing estimates, depreciation figures, cost projections, recall status, and market data may be inaccurate, outdated, or incomplete.

Data presented by the Platform must never be the sole basis for any purchasing, safety, financial, or legal decision. You assume full responsibility for independently verifying all information with authoritative sources before acting on it.

5. Intellectual Property

All content, design, logos, data presentations, and technology comprising the Platform are our property and are protected by applicable intellectual property laws. The AutoIntel name and brand are trademarks of their respective owners. Third-party data remains the property of its respective owners and is used under applicable licenses or as public data.

Sharing License. You may share and republish AutoIntel content — including reports, analyses, charts, graphs, screenshots, images, text, and data presentations — for personal, non-commercial purposes, publicly or privately. We ask, as a request and not a condition of personal sharing, that you credit us as the source when AutoIntel content appears outside the Platform (for example, "Source: AutoIntel.Info" or a link to the Platform). Two limits apply. First, content derived from third-party licensed sources — market listing and pricing data, and vehicle-history content — may be shared privately but may not be publicly republished, because the underlying sources license their data to us on terms that are not ours to waive. Second, commercial use — reselling, sublicensing, or redistributing our content or data as part of a commercial product, service, publication, or offering — requires our prior written consent, which we may grant, condition, or withhold at our sole discretion.

Sharing a link to the Platform is permitted and encouraged. You are not required to monitor or report where you share our content — we simply ask for a source credit when AutoIntel content appears outside the Platform, and we reserve the right to request removal of content that misrepresents our data or presents our work as your own without credit.

6. Pricing, Fees, and Changes to Pricing

The Platform may offer subscriptions, credit packs, and other paid features at prices we establish from time to time. All fees are payable in advance unless otherwise stated, and all purchases are final to the fullest extent permitted by law.

Paid plans include a monthly credit allowance for market-data features. Monthly credit balances reset on your billing cycle, and unused monthly credits do not roll over. Credit-pack credits are added to your balance at purchase and remain usable through the end of the next billing cycle after purchase — at least thirty (30) days — after which any unused pack credits expire. No refunds, credits, or prorations are provided for expired or unused credits.

We reserve the right to change, modify, add, or remove any price, fee, charge, plan, credit allowance, or pricing structure at any time, with or without notice, at our sole discretion. Price changes may take effect immediately or at the start of your next billing cycle, as determined by us. Introductory, promotional, or discounted pricing may be ended at any time without notice, after which standard pricing applies. Your continued use of the Platform or any paid feature following a change constitutes your acceptance of the new pricing. Nothing in these Terms obligates us to maintain any particular price, and no statement about pricing on the Platform constitutes a price guarantee or lock.

Billing Disputes. You must raise any dispute regarding a charge, fee, or billing transaction in writing within sixty (60) days of the date of the charge. Any dispute not raised within that period is waived to the fullest extent permitted by law.

7. Refund Policy

Because AutoIntel is a beta, experimental product built on third-party data, all purchases — including subscriptions, credit packs, and any other paid features — are final, and we do not offer refunds, credits, or prorations except where required by applicable law.

We know that is a firm policy, so we want to be upfront about why: every fee directly supports the ongoing development and data feeds that keep the Platform running. If something ever falls short of what you expected, please reach out through the Platform's help channels — we cannot promise a refund, but we will always listen and do our best to make it right.

Cancellation. If you are unsatisfied, you may cancel your subscription at any time. You will continue to have full access to the Platform through the end of your paid billing cycle; no refunds, credits, or prorations are offered for any unused portion of that cycle.

Your Data After Cancellation. While your account is inactive, we will preserve your data — including your saved searches, comments, and traffic-light statuses — for as long as the Platform remains commercially viable. Former users may continue to access their account, billing and payment information, saved pages, and the search results saved to their slots; however, the data in those saved search results is frozen as of your last day of paid membership and will not be refreshed until you reactivate a paid membership.

8. Disclaimer of Warranties

THE PLATFORM AND ALL CONTENT, DATA, AND SERVICES ARE PROVIDED STRICTLY "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THIRD-PARTY DATA, LISTINGS, OR EXTERNAL WEBSITES.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR OWNERS, EMPLOYEES, AFFILIATES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE PLATFORM — INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF DATA, LOSS OF VEHICLE VALUE, LOSS OF GOODWILL, OVERPAYMENTS FOR VEHICLES, COSTS OF PURCHASING SUBSTITUTE SERVICES, OR PERSONAL INJURY OR PROPERTY DAMAGE — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

You use the Platform entirely at your own risk, and you assume all risks associated with your use of the Platform and any decisions made in reliance on its content. Only if and to the extent a court of competent jurisdiction determines that all liability cannot be excluded under applicable law despite the foregoing, then — solely as a narrow exception to the exclusion above and not as any independent admission of liability — our total aggregate liability for all claims shall not exceed the amount you actually paid us in the twelve (12) months preceding the claim (which may be zero for free accounts). Some jurisdictions do not allow certain limitations; in such jurisdictions, our liability is limited to the fullest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Platform and its owners, employees, affiliates, contractors, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Third-Party Content and Links

The Platform may contain links to or data from third-party websites, listings, and services. We do not control and are not responsible for third-party content, pricing, availability, or practices. Your dealings with any third party are solely between you and that third party, and we disclaim all liability related thereto.

12. Account Termination

We reserve the right to suspend, restrict, or terminate access to the Platform, in whole or in part, for violations of these Terms, abusive behavior, nonpayment, or any reason at our sole discretion, with or without notice. Upon termination, except where prohibited by law, you shall not be entitled to any refund or proration of fees paid.

13. Modifications to These Terms

We may update, modify, or revise these Terms at any time, with or without notice, at our sole discretion. All changes are effective immediately upon posting to the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.

14. Governing Law and Dispute Resolution

Governing Law. These Terms and any dispute arising from or relating to them or the Platform are governed by the laws of the State of California, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in California, except as provided in the arbitration provision below.

Binding Arbitration. To the fullest extent permitted by law, any dispute arising from or relating to these Terms or the Platform shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or, at our election, by JAMS) and conducted in California. You waive any right to a jury trial and to participate in a class action to the fullest extent permitted by law. Either party may bring a claim in small-claims court instead of arbitration, so long as it is brought individually and not as a class or representative action.

Opt-Out. You may opt out of this arbitration agreement by notifying us in writing within thirty (30) days of the date you first accepted these Terms; if you do, disputes will be resolved in the California courts described above.

Equitable Relief. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction for any infringement or misuse of our intellectual property or any breach of Section 5 (including its third-party-data and commercial-use limits), without first arbitrating and notwithstanding anything to the contrary in these Terms.

You agree that any claim must be brought within one (1) year of the event giving rise to it, or it is forever barred. If the class-action waiver in this section is found unenforceable, only that waiver is severed — the arbitration agreement and the remainder of these Terms survive in full force.

15. General Provisions

• If any provision of these Terms is found unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect
• Our failure to enforce any right or provision is not a waiver of that right
• You may not assign these Terms; we may assign them freely
• These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Platform regarding the service
• No advice or information, whether oral or written, obtained from the Platform creates any warranty not expressly stated herein

16. Contact

For questions regarding these Terms, contact us through the information provided on the Platform.